Fried Squid Fried Squid

Crispy fried squid rings served with a side of zesty dipping sauce for a perfect blend of savory and tangy flavors.

Sotto

Sotto

35 Warwick Road, Carlisle, United Kingdom

Pizza • Pasta • Steak • Seafood


"After I saw pictures on the sotto Facebook page of eating, I tried it. I had annoyed my partner for months. so on Saturday night we and another couple thought we would go for tee before we had a cocktail night in the city. the service was quite disappointing, it was quite busy, but not pushed by the feet and there were several workers on to 5/6 I think. our drinks lasted long until we were finished, and when we finished them, tried to draw the waiter attention to another drink, was a chorus. Several employees went past the table and didn't think to take our glasses and the wine glasses on the table, so it just looked creepy. our food took very long until we had come; with two other tables that came after us, we were served! what we had to have been to a man who had to have been the shift manager, and he answered by apologising and that he had to work with "an old staff today at night". one of the waitresses was a young girl who just stood around and didn't do much and we had to ask her to take away our glasses. we were almost finished with our second amount of drinks when our food finally came. the presentation was beautiful, unfortunately my carbonara wayy had to garlic in so that I could not eat everything. my partner had a pizza that was absolutely amazing, but the basic was quite soggy, I guess because fresh tomats are used in the sauce that is understandable. the bill was not too bad and we had another round drinks instead of pudding. the whole evening was good, drinks were also tasty and cheap, as cocktails go, but the service was disappointing and the eating was subduing. I will probably not rush back soon"

The Drapers Arms

The Drapers Arms

1-2 Sun Street, Canterbury, United Kingdom

Cafe • Sushi • Dining • British


"We were a party of seven celebrating a special event. We knew Deakins was under new ownership and had heard good things, so we decided to give it a try. At the first order of drinks, we should have taken it as a sign...There were two incorrect drinks. We had about 3 4 rounds throughout the evening and every single round, there was at least one that had to be sent back because it was incorrect. When the starters arrived things definitely looked up! They were all correct and all delicious! But then came the problem...the person we were celebrating ordered a steak cooked Medium. When she cut into it, it was pouring blood and bright read inside. She didn 't want to complain, but the rest of the table insisted she send it back. She did. It came back again a few minutes later and was still bright red inside. It got sent back again. bottom line, it was sent back 3 times and they continued to fire the same piece of meat. By the 4th time, everyone else at the table had finished eating and the steak came back tough completely well done inside I am sure the chef was frustrated at that point so he just cooked it until it was rubber. We requested to see the manager. We were told the 'Manager was too busy to come by, but authorized a 30% discount on the steak '. That was unacceptable and at this point, our celebration had been taken over by a disgust for the poor service and lack of care by the manager. Now, I will say, our poor server was lovely and friendly throughout and we really felt sorry for her since it wasn 't her fault. A manager finally camy by our table after numerous requests. He then threw the server under the bus by denying that he had sent her out with a paltry discount as a service recovery. We were not impressed whatsoever by him or his lack of care to his staff customers. He did eventually remove the steak from the bill. Unfortunately, at this point, the entire experience was overshadowed with a sour note by his lack of care."

Beach Blanket Babylon - Notting Hill

Beach Blanket Babylon - Notting Hill

45 Ledbury Road London, W11 2AA, W11 2AD, United Kingdom

Fish • Steak • Cakes • British


"My friends and I had probably the worst “hospitality” experience due to the manager of this restaurant. First, the restaurant run out of water. Secondly, we have been asked to move table after 20min seating) since the manager had double booked our seats. We kindly accepted to move and they mentioned “the drinks will be on the house”. During the diner, we heard clients complaining about a similar double booking of table and the staff were trying to move the clients to different locations. The peak of this extremely poor experience was when receiving the bill. The drinks were added so we kindly asked the manager to remove the bottle of wine £50) and keep their word. The manager, coming to our table half hangover) replied we should be happy to have a table on walking and mentioned “I cannot remove the bottle of wine but I will give you 1x sparkling water and 1x bottle of Coca-Cola for free”. We were shocked and told him to call the “proper” responsible person of the restaurant assuming it couldn’t be him managing this place of high-end reputation. Unfortunately, he arrogantly said I’m the manager of this restaurant. This is all I can do for you today. Long story short, we were so angry with the manager behaviour that we said “fix the bill now or we will walkout without paying”, to which he reply “feel free to get out” and literally left the restaurant without telling anything to his staff. We had to wait 10min to understand he actually left the restaurant and left his team to deal with the situation without any feedback whatsoever. Thankfully the team sort it out instead, they were wonderful and apologies on behalf of the manager who apparently gets lot of amazing reviews reading the previous comments. Great food, beautiful decoration and a manager to take care off immediately!"