"For a premium brand like Cafe Rouge to allow their standards to fall to this level is very sad. The staff at this particular branch are untrained, non-attentive and rude. We were moved twice before we finally found a table that we were satisfied with, the others being practically in the bathrooms or by the (wide-open) front door on a cold October evening. This when there was hardly anyone else in the restaurant. The food, when it arrived, was sloppily served and presented poorly. My wife's steak was inedible. The wine was dumped, unopened on the table. We sorted ourselves out. Dinner for four, with two bottles of wine, was a rather pricey 180 quid. It slipped our notice that 15% had been added to the bill for service. Criminal. Honestly, there are so many alternatives in the area do yourself a favour and give these wide berth. I'll never go to cafe Rouge again."