"We have visited the Monsal Head hotel a number of times, and the food and service had always been very good. However on this occasion we arrived to find all the entrances to the hotel with signs on saying 'wedding reception guests only '. After entering and ringing to find out what was going on, a lady came and told us our booking had been moved to the Stables bar. On this visit the bar was completely empty, there was only one member of staff behind the bar, who seemed to be more interested in cleaning than us. The food was good as usual (same kitchen), however we booked a table at the restaurant so we could have a good evening meal, to be waited on, and to have a lovely evening. This was clearly lacking we should have been notified before we arrived that we would not be in the main restaurant so we could have made a decision as to whether we were still wanting the table. We have visited the bar in the past and it has been very lively and full. Had the bar in the evening been this busy our evening would have been far, far from what we wanted. A real shame we will be considering if we will come back again."
