Frutti Di Mare Frutti Di Mare

Seafood medley with fresh pasta, tossed in a garlic-infused tomato sauce.

Plenty

Plenty

135 Station Road, TW12 2AL, Richmond Upon Thames, United Kingdom

Pizza • Pasta • Italian • Vegetarian


"This restaurant delivered a pizza to my house by mistake, the pizza was meant to be for a house, about four doors away from me. I was cooking BBQ food in the garden when there was a knock at the door, which my wife answered. Her son who was working upstairs, has takeaway food delivered at least three time a week. She accepted the delivery, thinking it was for him, she called out to him and he replied that he hadn't ordered anything. She asked me, I said no, of course not. I checked the delivery for signs of where it had come from of where it was supposed to be. There were no indications at all, no phone numbers, no restaurant name, no receipt and no delivery note. I said leave it there, they will come back when the mistake is spotted. 40 minutes went by and there was a knock at the door. A very angry man asking me if we had received a food delivery. He was the person who placed the order. I told him we had and explained what had happened. He calmed down a little, I asked him if he wanted the food, he said no, not now. It was then that I decided to compost the food and recycle the cardboard. 10 minutes later another knock and another angry person, this time from the restaurant. Again I explained what had happened but I got the impression he did not believe me, he walked away shaking his head, I asked him where had he and the food come from. He told me Plenty in Hampton. My initial thoughts were surprise, as I was busy cooking. However later I was angry. Angry that the restaurant gave out my number and angry that I was questioned by the manager/owner or whoever he was. Surely they should have printed a receipt or delivery note and surely giving out my address was very wrong."

Gusto 272

Gusto 272

Harrow, Middlesex 272 Preston Road, Wembley I-HA9 8NF, United Kingdom

Full • Wine • Beer • Dining


"GOOD FOOD TERRIBLE SERVICE I was looking for somewhere local to Wembley stadium. I had an overseas guest visiting who had tickets to a Wembley event. There were only 4 tables seated when we arrived. I had to ask could we order after 20 minutes of waiting. Whilst we were waiting for our starters another table (6 guests) were seated, orders taken and served. I chased our order. It took a total hour for our starters to arrive. Thankfully they were worth waiting for. Fresh crisp calamari, although unfortunately I was also given lemon mayonnaise despite advising I could not have any citrus. The cheesy garlic bread was also delicious. Very large portion, but you can imagine we were pretty hungry by this point. Meanwhile 2 other tables (2 guests and 10 guests) arrived and were served. I again chased our order. The table of 6 that arrived after us were served, had eaten and left before our main course arrived. The table of 2 and 10 also had their mains before us. By now were were running short of time and asked that our main course be brought as soon as possible, and not wait until we had finished our starters. That didn't happen. We had to ask again. The spaghetti bolognese was delicious, and would have been perfect with a sprinkling of parmesan, which we weren't offered. The lamb shank was not the best that I have had. The potatoes with which it was served were a little too watery, not the soft peaks that I was expecting. Although I had not been to Gusto before, the review online was positive, whilst warning about the slow service, which is why I allowed 2 hours. It took 2 1/2 hours, and that was with my questioning. It would have been far worse had I not done so. I can't imagine how bad it would be on a busy night. Perhaps that is why it was quiet on a Saturday night. When we went in I was impressed and hoped that I had found a new restaurant to regularly visit. Sadly it was my first and will be my last visit."