Frutti Di Mare Frutti Di Mare

Seafood medley with fresh pasta, tossed in a garlic-infused tomato sauce.

MACARONI

MACARONI

24 Darkes Lane Potters BarEN6 2HW, London, United Kingdom

Pizza • Vegan • Italian • Vegetarian


"Maaroni is my local as it is less than a 5-minute walk from me. Not only have I eaten here a countless number of times since it opened, I also get takeaways from here often. Unfortunately, this was the first time I had ever been left feeling very disappointed. To begin with, I was given a bottle of sparkling water with no glass, let alone lemon/ice/straw. Had to ask for a glass I was not going to drink out of a big bottle. It was difficult to explain things to our waitress, especially as we wanted to remove some pizza toppings and add on others; I had to show her the menu with toppings written down so that she could catch the spellings. Moreover, I requested for cacio e pepe, and the waitress confirmed that the chefs would be able to make anything off-menu. I had to explain what the dish was, and showed the waitress the list of ingredients for it. She went back and forth several times to the chef and I, and ultimately said that the kitchen did not have pecorino cheese. I said that that could be substituted for the next best thing, as long as the sauce was creamy, cheesy, buttery and peppery. When the dish arrived, it was a buttery spaghetti with a lump of cheese in the top. At this point, another waitress began to serve our table. Let her know that the cheese should be almost melted in; she took the dish back for it to be re-made which took a long time, by which point we had nearly finished our mains. After our mains we were told that we need to leave within 15 minutes, and we were not given dessert menus nor did we request the bill, it just arrived. I had brought my aunt and uncle to Macaroni for the first time and they were looking forward to dessert. It was highly embarrassing that this option was not even offered, and even more embarrassing that we were rushed off the table. There were 5 of us, 1hr 45mins is not enough time for a relaxed 3-course meal. If the restaurant is unable to honour a 3-course meal for 5 people, they should not confirm the booking."

Ballarò

Ballarò

34 Heath Road Twickenham, Greater London TW1 4BZ, United Kingdom

Bars • Fish • Kebab • Italian


"Dreadful and outrageous service. We arrived within minutes of our booking time, to be advised that our table was not ready. There were several tables available, and we were reluctantly shown to one! We ordered two beers and two medium rare rib eye steaks. The drinks arrived promptly. One steak arrived with a tiny amount of undressed salad. This dish was priced at £25.50 and as we were advised did not include even a few chips. Actually I was asked if I had read the menu clearly not well enough to realise I’d ordered a thin uninspiring steak with a minuscule quantity of salad. I was provided with some oil and balsamic. We did ask of there were some chips to accompany the dish, and were told this was extra we politely declined. The second steak arrived with the same mediocre and frankly appaling presentation. Bizarrely, two portions of chips appeared as we were finishing what passed for the main course. When we enquired again if these were included, we refused them on the basis of the the unreasonable extra charge. We decided to leave without further ado, and asked for the bill at the front desk. The gentleman who appeared to be the manager/owner was surprised when we refused to pay the additional service charge. The food and service was dreadful, and I would suggest you consider the many other restaurants in Twickenham before booking here. I will not be returning the attitude and lack of service was staggering and a grave disappointment bearing in mind I had been recommended to this establishment."