"We arrived at the time we had booked, they didn’t have our table reserved so they tried to seat us on another terrace, not the one booked. We asked to be seated on the upper terrace and they managed to seat us but they were very obviously annoyed, and a little rude. Ordered starters and mains which all came out together and when we said we ordered them as starters and mains were told “well that’s not what the order says” they sent them back and whilst we were eating our starters they asked us 4 times if we had finished. Hey presto when the mains came out they were very obviously reheated. There was hot salad on my plate! All the food was going to the wrong tables, wrong orders, the table next to us waited an hour for their drinks. Starters were lovely, mains were not. We ordered more drinks which they got wrong twice, so we left straight after eating what we could. To sum it up an awful evening, almost amusingly so, as it was chaos, the staff minus two lads working were rude and the food was kept under a hot plate. We won’t be returning such a shame as it’s a beautiful setting. One word of advice to the management please ask your waitresses with really long hair to tie it back, there was hair everywhere and we could hear other people saying the same!"