Holiday Inn London Gatwick Airport

Povey Cross Road, Horley, United Kingdom

🛍 Sushi, Kebab, Asiatic, Mexican

3.3 💬 17 Reviews

Phone: +441293787600

Address: Povey Cross Road, Horley, United Kingdom

City: Horley

Menu Dishes: 35

Reviews: 17

Website: https://www.ihg.com/holidayinn/hotels/gb/en/gatwick/lgwap/hoteldetail/dining#

"As an IHG Platinum member I chose dine at the hotel restaurant however due to dairy and egg allergies I was very disappointed that the soup was labelled vegan but contained cheese. The vegan burger was labelled vegan but was not and on some menus not all the vegan logo had been crossed out next to the burger! Eventually I asked for bread as none of the vegan options were actually vegan and I was told the bread contained egg and although it was on the menu as an accompaniment for vegan dishes it was not actually vegan. This is unacceptable as anyone with allergies to dairy or eggs could suffer an alergic reaction the these foods and the Vegan."

Full menu - 35 options

All prices are estimates on menu.

Salads

Dessert

Sandwiches

Puddings

Starters

Main Courses

The Benedicts

Appetizer

Salads & Healthy Mains

Side Orders

Wraps

Pittas And Wraps

Dips, Snacks, & Small Plates

Entrées

Skin-On Fries

Fish Dishes

Fingerfood

Nibbles

Main Menu - Stone-Baked Pizzas - More Mains (Mon-Sat Lunch Onwards)

Main Course

Primi - Pasta - Risotti

Pasta

Chicken

Appetizers

Wingmen

Pub Classics

Sandwiches / Toasties

User User

The staff were really friendly, nice food and a nice restaurant

Address

Show Map

Reviews

PamelaPamela
PamelaPamela

The food was good, and the wait was not long. However, the bar service was a bit slow.


User
User

The food was good, and there wasn't a long wait. However, the service at the bar was a bit slow.


User
User

poor acoustics meant crying baby killer atmosphere, had to chase up order and then side dishes never appeared. £80 for a family of three felt like poor value. View menu


StanW
StanW

Although I made a reservation through OpenTable, the restaurant couldn't find my booking and insisted they don’t accept reservations. Fortunately, we were still able to get a table without any issues. The food was enjoyable, but it was quite expensive for what it was.


User
User

the hotel needed a renovation in rooms as extremely tired look. woodwork everywhere needed painting or replacing in rooms. no central heating, only separate heating in rooms. eat and service well, but disappointed restaurant was closed as ready for the function next night!


User
User

The hotel room was clean and comfortable, but unfortunately, the food was disappointing. The nachos were served cold, and the vegetables were missing from the fish cake. The dishes arrived too quickly, and considering the price, it simply wasn't acceptable. I would have preferred a sandwich from a gas station. View menu


User
User

Great staff and good food, only negatives would be we couldn't always hear our server very clearly as the restaurant was quite noisy. Took a while to get final bill as server misunderstood us. Would say like most hotel restaurants and restaurants in general the wine was vastly overpriced and not particularly good.


User
User

There was a bartender on duty who also had to take food orders. Additionally, there was a person in training who was unable to hire anyone and couldn't serve anyone under 18. The night supervisor attempted to assist the service manager, but it seemed ineffective. When we tried to order food, there were 20 people in line, and like us, they were not pleased. Throughout the chaos, the bartender managed to keep a smile on his face! When the food finally arrived, it was decent, though it was lukewarm instead of hot.


User
User

As an IHG Platinum member I chose dine at the hotel restaurant however due to dairy and egg allergies I was very disappointed that the soup was labelled vegan but contained cheese. The vegan burger was labelled vegan but was not and on some menus not all the vegan logo had been crossed out next to the burger! Eventually I asked for bread as none of the vegan options were actually vegan and I was told the bread contained egg and although it was on the menu as an accompaniment for vegan dishes it was not actually vegan. This is unacceptable as anyone with allergies to dairy or eggs could suffer an alergic reaction the these foods and the Vegan. View menu

Categories

  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan.
  • Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal. View menu
  • Asiatic
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!

Amenities

  • Amex
  • Beer
  • menu
  • Cafe
  • menu
  • Wine

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Serendipity Coffee Co

Serendipity Coffee Co

23 High Street, Reigate and Banstead, United Kingdom

Menu • Cafe • Cakes • British • Breakfast


"so I heard about this caffe on facebook, many people were dizzying about this place and said that they are family friendly, they do really good fry ups and have a play department for young children perfect for my month old son....I, my partner and my son went there on the other morning, ordered something coffee and breakfast. they had no sausages in (fair enough) and they did not make mushrooms, the possibility of black pudding or hash browns with their breakfast. we still ordered because we didn't have a frey for so long and we were really excited. I asked for no buzzing at the beginning, and my partner asked for no tomats, the female staff was pleasant, but they seemed quite nervous and hesitant, so we repeated the order a few times, she wrote it all down. Although they still seemed uncertain, I and my partner made some clear what we wanted. not long after we had set ourselves, we were served our coffee. I ordered a white chocolate latte, which unfortunately tasted as if she had no hauch of white chocolate in it. shortly after we got our breakfast served, and unfortunately they didn't get it right. my partner had tomaten with his and I had to borrow with mine, which naturally touches the rest of my eating. I said to the server that I did not ask for any drilling and my partner asked for no tomats, they said quite rudely, well we can scrape off the drones, but it touched the rest of their eating, it would mean that we make another one of scratches and throw away how I should feel guilty. Of course, I don't like food waste at all, but I made it very clear and I didn't ask for any food. I wondered anyway about a new one, and added that I think I made a normal latte, since it honestly did not taste like white chocolate at all. she almost snapped the cup out of my hand and went away without word. while I have been very pleasant to everyone there (I have worked in customer service for years, so I like the employees, but if I'm perfectly polite, I expect it in the opposite direction). shortly after, the same Rude server introduced my new breakfast, and again rudely said that my white chocolate latte was on the way and honestly gave me such a dirty, evil look, which was extremely unnamed, she is happy that I did not present her with my son, and all. unfortunately, when I received the new latte, it did not taste like white chocolate yet. I do not deny that the staff has not put in, I think the sirup they have used is not strong, not their fault at all! I drank it anyway when I felt like I had caused enough annoying. as regards breakfast, the only nice parts of it were the speck, the brot and the tomaten. the eggs were quite out and soggy, and my partner said the same about his. and it was really so minimalist for the price that they charge for them, they do not mushroom, black pudding (as option) or hash browns. and I also think if they specifically ask not to have something, then they should either pay a reduced rate or be offered extra by something else on the teller. Overall, I repaid and it was not worth it for the drinks and breakfasts. I think there could be any improvements, i.e. better communication between the employees, refresh the basic customer service skills for the rude female server, cook the egg just a little more thoroughly and bring some strong tasteful coffee syrups. this place is not terrible, so the stars. the play area is quite generous, many toys perfect for young children. my son enjoyed the play area (even if he usually tries to escape from him, the female workers behind the scenes were very pleasant and there were some asspects of our early pieces that we enjoyed, but unfortunately not satisfactory. I think the place would be good if they only have coffee, but I have the impression that they are not really early aligned, that is, the anorganization of our orders."