Full • Cafe • British • High Tea
"The staff was excellent; they always made sure everything was okay. There was no long wait for meals or drinks."
Cafe • Cafés • Seafood • British
"As an IHG Platinum member I chose dine at the hotel restaurant however due to dairy and egg allergies I was very disappointed that the soup was labelled vegan but contained cheese. The vegan burger was labelled vegan but was not and on some menus not all the vegan logo had been crossed out next to the burger! Eventually I asked for bread as none of the vegan options were actually vegan and I was told the bread contained egg and although it was on the menu as an accompaniment for vegan dishes it was not actually vegan. This is unacceptable as anyone with allergies to dairy or eggs could suffer an alergic reaction the these foods and the Vegan."
Full • Wine • Cafés • British
"What a fantastic service we received! Starting with Reception-Mathew was so lovely and informative. Our room was slightly dated but very clean and comfortable. We had dinner in the restaurant to which the staff were lovely. Dinner was very nice and all in good time. The staff all made such a fuss of our little girl who is going through chemotherapy with balloons and even a complementary drink for myself and my husband. We used the playroom which is a great asset to the hotel! Then we had full use of the pool and gym facilities until 2030. Love the team and hotel, definitely coming back. Thankyou"
