"we met friends last night who had traveled all the way from bournemouth to visit and have a delightful night. Thankfully our group was a good company, our experience was far from it. we ran a little late, so when we arrived, we were shocked to find our friends who had waited for more minutes from the order for drinks! when we ordered ours, it wasn't faster. then we added our choice to order and expected our meal. I admit we would have heard that the service was shocked, but the quality of the foods that were created for him had been told. oh young, how wrong was that? When the meal finally came, they were shocking. the pizzas were in order, but everything else. yes, my friend ordered the bolognese, but asked rigatoni to replace the spaghetti. he had said it was okay, but at the arrival it was strozzapeti. we asked for spicy and parmesan and waited and waited. Finally we were brought salt, but my friend had to leave the table and get the pfeffer himself. when the parmesan arrived, it was in the form of the manager who leaned over us to grate it on stone cold meal times. a reef short nativity was ordered that was unusable. I had not recognized by short, it meant that the amount of meat was short in the amount. what was there was burned and dried up to the consistency of jerky. see attached photo. my lasagne arrived minutes after any other meal, after remembrance it lacked sauce bubbling away and the lower layer burned on the basis of the plate. I admit that it was on the house, but serving another food is not acceptable. the desserts came. the tiramasu was dry, sat on the chocolate sauce that glued it to the plate. the chocolate melt didn't do better. it would be better than chocolate splodge. the service was worse than we said. the meal went over the top of our heads to be handed over to the other side of the table, the manager tried to delete the table, although a friend still eat. continuous doing and eye-rolling when the problems were shown. the damentoiletten had not loo roll, the hand dryer from order and no ersatz towel. obviously not safe for customers! Yes, we got discounted, but this evaluation is to warn others about our experience and, probably pointless, hope that the management read it this and invest in training and time to solve these problems. I guess stratford is a lively environment, my son has worked both as a cook and management in the hospitality in the city for almost years, so I understand the stress of the city."
