"Stopped here for Sunday lunch today. The White Horse was welcoming and quickly showed us to our table in the renovated stable area. Unfortunately the room was extremely cold even with my coat buttoned. On asking the waitress who was incidentally dressed in a...body warmer and had woollen gloves on) if there was any heating I was advised yes and that she would turn it up. We had ordered two turkey roasts and these were served to us minutes later….teeth chattering I couldn’t wait to tuck in. The meal was presented beautifully stacked however I could clearly see the gravy was setting and on my first bite I realised my meal was barely luke warm. The waitress asked if our food was ok just a few seconds later and although I informed her that our meals were virtually cold the response was just “ok”. Not really sure why she asked if she wasn’t interested in my response. Feeling so hungry we ate our luke warm food. The only other faultI had with it was the Yorkshire pudding which had risen to becoming just a dried up puff of wind. Not really tasty. On paying the bill for our each cold roast dinners we was asked again if our meals were ok. Once again we advised they were barely luke warm and once again the response was Ignored. Not sure why they asked, if you serve up below par at least acknowledge someone’s answer, maybe even offer a voucher for a return visit, anything but at least acknowledge. It might also be worth adding a couple of heaters in the room as the under floor heating is not up to the job. We were not the only table shivering. Toilet facilities were very clean and of a good standard, marginally warmer than in the restaurant"
