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Vivo Latino

Vivo Latino

147 Cowbridge Road East, Cardiff, Cardiff, CF119AH, CF11 9AH, United Kingdom

Cafés • Coffee • Asiatic • Mexican


"Review written by wife. The overall experience was good, the starters were great however there were a few things that let it down. 1) It took a while for our food to come out. 2) The drinks we ordered came out in dribs and drabs. At one point a drink for our table was given to another table. Also, we then got the same drink twice. There seemed to be a lack of communication between the waiters. 3) The food was nice, however, my husband ordered his steak and lamb to be medium well but when it came it was practically raw. He wasn’t even able to cut into it. The waitress was nice enough to take it back and have it cooked a bit more. 4) My parents food was way too salty we’re a family who like salt so for us to say it was too salty is really something. The waitress was nice enough to take it back and when it came out it was much better. 5) I had the prawn curry which was nice, it said it was a coconut lime curry however all you could taste was lime which I didn’t mind so much but after a while it was a bit sharp. 6) We called the waitress over again as my sister had ordered taco’s but she didn’t want them anymore, however when we called over the waitress she made it very clear that she was fed up/tired of having to come over to our table. She sighed before speaking and her body language clearly showed she didn’t want to be there. 7) The cocktails seemed as though they had been watered down. I got the bramble and when it came it just tasted of soda water which wasn’t great and so did my sisters cocktail. With adjustments to attitudes and service, it could be a really great place."

Albany Fish Bar

Albany Fish Bar

18 Albany Road, Cardiff, CF243RQ, CF24 3RQ, United Kingdom

Kebab • Sushi • Seafood • European


"I went to Albany Fish bar today with my daughter, the service was appalling! The one guy took my order and his colleague was having an argument/discussion with him about a transaction he had just done and how he didn 't know how to use the contactless machine. I had said my order but my order was not getting any attention, I don 't think he even acknowledged it! So another guy 5 minutes later rudely said what 's your order? I said I 've been served already, he again said yes what is it, I retold my order. The hold up in the shop was being taken out on me, it wasn 't my faulr, but it gets worse! I asked for 2 large fish and chips in takeaway boxes originally, so the guy serving me began wrapping them up, I said I asked for them to be in boxes not wrapped. This is where the four of the workers all started to ganging up on me and told me I hadn 't asked for boxes. I said I did because we always get this, however the guy giving me the most hassle was too busy sorting out his colleagues previous transaction problem!!! Then another guy said these boxes are expensive we can 't just give them out. I said are you serious? I am happy to pay for it. They went on to say yes love next time ask for a box etc etc. By now I said, stuff your food I 'll go elsewhere. I went to The Wellfield, better fish and chips and service was excellent! NOTE TO OWNER; invest in better respectful workers and perhaps get your workers to go on some training in customer service. Maybe they might learn a thing or two about respecting women along the way too! Needless to say I won 't be going there again! The men are patronising, rude and condescending. Off putting before you even get your food is the people that serve you."