Guacamole
Zaps Burrito

Zaps Burrito

87 Elvet Bridge, DH1 3AG, County Durham, United Kingdom

Sushi • Pizza • Mexican • European


"I have been here multiple times and received nice food however upon my most recent visits I have been thoroughly dissatisfied. My most recent, and frankly most appalling, visit was today (15/09/22), I brought a family member with me after having recommended the burrito bar a few times; expecting to have a high quality experience. However, unfortunately, we did not. My family member was served first and successfully, they were treated wonderfully by the member of staff and seem rather happy with their meal. For me however, the female that served me had poor customer service skills, her voice was monotone, appearing rather bored, and her questions of what fillings I liked were not that clear. While wrapping my burrito the employee herself noticed the vast amount of liquid just pouring out of my mea and did nothing, it looked disgusting. After sitting down I opened up my burrito to mass amounts of liquid just dripping out, I don’t even know what it was! I struggled to eat my meal as it was falling apart alongside being wet and cold. My tortilla was just disintegrating due to how soggy it was. After finishing my hands were dripping in said liquid. The “spicy” beans tasted like watered down heinz and my chicken was not nice. My “tomato” rice also tasted plain. I did not enjoy my meal at all, the best part was my can of pop. This place is extremely hit or miss recently, I have no idea what has changed but it is no longer nice. I have also attached a photo of my family members meal who was prepared by the male member of staff. I did not enjoy my food at all but my family member “somewhat” enjoyed theirs at least."

Chiquito

Chiquito

4 Old Dairy Lane, Hillingdon, United Kingdom

Food • Mexican • Desserts • Establishment


"I can get here on a busy Saturday, but I had a reservation and I was very disappointed. first, the service was terrible, we had a table over a table and we had to wait for half an hour until our table is ready. when we finally sat, the terrible service continued. Once we set ourselves and got our menus, they asked us our order, some of us even had our hunting. I felt quite awkward. we ordered our food quickly and waited for 45 minutes until the dishes arrived. many of the courts were missing. one of the members of our party ordered a pornstar martini who came half empty and the shot of prosecco almost did not exist. we then complained to the manager who said: "No worries about it we will get them a new one and they can keep them as an excuse." but the new pornstar martini did not appear until we had almost finished our main thing. the nets were warm and they forgot so many parts of our dishes, for example forget the packs for the fajitas, the dives with our starters and much more. When the evening came to an end, I was glad to go. we asked about our bill and when I checked it, I found out that we were accused twice for the pornstar martini and all the other extras we never got. we asked to remove what the waitresses seemed hesitant, so had to wait to talk to the manager. the manager was attentive and removed this charger, but it was not a good experience. I will not come back soon."