"When we arrived at the restaurant, I dropped off my friends and went to park my car. Upon my return, I learned that they had been informed that we couldn't be accommodated because the restaurant was shutting down permanently at the end of the night, and there were limited food options available. I was quite frustrated! We decided to leave and went to another nearby restaurant instead.
The next day, since I couldn't use my vouchers, I applied for a refund. I only received back 50% of their value, and I have since appealed this decision, as I was unable to use them at the time I had booked due to circumstances beyond my control. While I know there are other Chiquito locations, none are close to us. I have dined at Chiquito in Croydon numerous times and have taken friends and family there, but I was very disappointed by how the closure was handled. Had I been given notice about their impending closure, I would have certainly made arrangements to visit one of their other locations."
