"We have been there a few times before for ice cream, they have a large choice, and very good. We loved that independant little place.We went there for a Saturday lunch with friends and kids. The lady serving was nice to the kids. We ordered a veggie chilli, a chili con carne (my favourite, which i was really looking forward to) and other dishes. 1adult arriving afterwards, sent us a text asking us to order a chili con carne. So my daughter, 14, went to see the waitress and said could i order another chili con carne. The waitress said “ok so that’s 2with meat and one without”. YesThe food arrives : 2 chicken curry which noone ordered. We said so straight away. She went back to the kitchen, and came back with the plates, saying to my daughter you did ask for 2curries. We said, no we are sure that we ordered 3chili, one veggie and 2 with meat. Another lady from the kitchen shouted, yeah i heard you say “curry”. The waitress: I can make chili con carne but it’s going to take 1/2h extra and you will to pay for curry and chili. My daughter grew up here and has no accent.It was uncomfortable and we didn’t want to wait and pay for things we never ordered. We were very accomodating and said we’ll have your curry, and to be fair it looked nice.We paid the bill in full and there was never an apology or any kind of nice words towards the confusion. We are sure to have ordered chili, we have a text message asking for a chili con carne, they may have heard curry. I think the mistake happened when the waitress made the order to the kitchen. They could have at least shared some responsability. They way they handled the situation was aggressive towards us, not taking any blame, or leaving any doubt. It’s not the best customer service. The food was good but it left us a bad taste. If they had been nicer dealing with it, we would go back, but this put us off.So i recommend you go, but write the order yourself on a paper, to avoid being served something else."
