"We had purchased the afternoon tea for two, which included a signature cocktail for everyone. However, when we inquired about what was included, we were told it was just a glass of prosecco. I was taken aback because I had specifically noted it was supposed to be a cocktail.
When the afternoon tea arrived, the presentation was lovely, and the cakes were delicious. However, the sandwiches were more like regular lunch sandwiches rather than the traditional finger sandwiches you'd expect for afternoon tea. Although the ambiance was pleasantly quiet, my main focus was on the poor quality of customer service throughout the visit."
