"We were really excited to find somewhere to book that could accommodate both Vegans and Gluten Free members of our party. However there seems to be poor communication between the serving staff and the kitchen. The items which came out did not correspond at all with what was on the menu, or if they did we couldn't identify them and neither could our waitress. It made it uncomfortable as we then could not be confident our food was vegan or gluten free. Additionally we had other allergies at the table, one of which was avoided as we identified it in time. The second of which was not and this caused a rather unpleasant situation. We informed the staff of this after paying as feedback and the manager informed us that the allergy could not have been triggered in their kitchen and that we must effectively be lying. With better communication between the kitchen and wait staff and better training for the waitstaff, this would have been a more pleasant experience."
