"We booked the table via openTable not direct. I wish we had! They did know we were coming, unfortunately our table was not in the expected restaurant part as this was booked for a Christmas party, we were shown to our table by a very embarrassed person, the table was in the entrance hall of a very busy bar which was extreamly busy with Saturday night drinking parties and people standing all around us, this is not what I hoped or expected for my partners birthday meal! As we were extremely unhappy and uncomfortable in this situation we let the embarrassed member of staff know who also apologised and agreed it was bad situation and we left."
