"We arrived at around 4pm and were seated on a bench near the entrance. There were only two other tables with customers. We ordered our drinks and starters, both arrived without delay. Then the evening staff started arriving, they congregated by the door. Their talking and laughter was disruptive, it spoilt the ambience within the restaurant. Our food arrived, it was wonderful, spoilt only by groups of staff standing by the bar, catching up. We ordered one dessert and a coffee, the dessert was delivered to our table. My coffee was then placed on the bar behind the group of staff chatting. It was a couple of minutes before someone turned around and spotted it. It was still warm when it was delivered to me, I would have preferred it hot! Overall, can't fault the food. Staff and service could be improved."