"Sadly I wasn’t able to give this venue 5 stars due to one key element lack of staffing! Being a Bank Holiday Monday I deliberately booked a later time slot (2.45pm) we arrived earlier and were chilled when we had to wait a little longer for our table booking. It was evident that they were understaffed, with the continual issue of having to keep asking for water, condiments and more drinks. This said, the two key team members (non management) were clearly doing their very best to attend to us and other guests within the conservatory, all with a lovely manner but over run with guest hospitality basics. The set menu offering was great and we loved the dishes. Gordon Ramsey Holdings Ltd (HR Recruitment) seriously need to look at this obvious lack of staffing issues given the prestige of the branding and enticing your guests to return and leave 5 star reviews!"
