"I ordered delivery from this restaurant at midday today. The food did not arrive until 2.40pm. The chicken in the chicken burgers was not sufficient to fill the buns. They made a mistake with the toastie filling, so I called them and they said they would send a replacement. At 3.20pm, the manager called my house and initially said the replacement was on its way. However, he then became aggressive towards my partner, raising his voice and interrupting him. He blamed everything but his own business for the delay and errors, even blaming us despite living within the delivery area and paying £3 for delivery. It is now 4.55pm and the replacement toastie still has not arrived. I paid for something I never received and received abusive behavior from the owner. I will not be returning to this place as the customer service is terrible. I am now uncomfortable knowing that this angry man has my phone number and address."
