Honeydew Melon
The Garden Restaurant at the Mollington Banastre Hotel & Spa

The Garden Restaurant at the Mollington Banastre Hotel & Spa

The Mollington Banastre Hotel and Spa Parkgate Road Chester, Cheshire CH1 6NN, CH1 6NP, United Kingdom

Pubs • Fish • Beer • Steak


"I was bought an Activity Superstore voucher for my birthday which gave me an Afternoon tea for two people. We spent the day in Chester prior to going to the hotel and wished we hadn 't bothered. Upon arrival the hotel didn 't look appealing and when we were greeted at reception we were made to feel that the booking had been forgotten about. We were asked to take a seat whilst the reception team member found someone to seat us. We were seated in what can only be called a green house with no ventilation air. We were offered tea or coffee and were told to take a seat. The curtains and table clothes were dirty, the furniture tatty and we felt like we needed a shower when we left. After around 10 minutes, the drinks arrived and we took it upon ourselves to move to a table in the shade. The air conditioning wasn 't working and it was 30 degrees outside. To be fair, the air conditioning looked like it hadn 't been serviced or used in quite some time (my husband works in the HVAC industry) Our food arrived and my heart sank. We weren 't asked or told what the sandwiches included or what the cakes were. The sandwiches were dry, tasteless and half of the crusts remained. We only ate a couple and left the rest. The cakes were okay although what we think might have been a profiterole looking more like a sausage!! The scones were crunchy and we were offered no butter as an option. At no point did anyone ask if we would like another drink (hot or cold) or whether the food was okay. We were in the hotel around 30 minutes before we left very disappointed. Certainly not a place I would recommend or return to."