"Malmaison is what every hotel, as a basic standard, should be like! Everything from checking in to checking out was superb. The rooms were clean,comfortable, and quiet. Room service was quick and flexible with requests. The location was only a 3 minute walk from the city centre, but tucked away enough that you don't feel so close to the hustle and bustle. The bar and restaurant area makes you feel torn between going out on the town or just staying within the grounds and having an equally good time ! I was hoping to sample their spa to relax over the two nights, but it was fully booked. Nonetheless, I didn't need it. I returned home so much more relaxed than when I left, despite journeying to and from London by train."