"We enjoyed the afternoon tea, which was quite good, but the overall experience was somewhat diminished by the poor quality of the environment. We were seated in the lounge area where a business meeting was taking place; while we didn't mind that, the entire space felt uninviting. It would have been better if a separate area had been designated for afternoon tea, as we weren't the only guests present. Additionally, a proper tablecloth would have elevated the look of our table, making the experience feel more special and enjoyable. The afternoon was enjoyable, but I fear the lack of ambiance took away from the charm."