"We placed an order for delivery through Just Eat at 5:45, with an estimated arrival time of 7:30. We waited until 8:00, then called multiple times to inquire about our order, only to be given misleading information. Frustrated by 9:00, we decided to pick up the order ourselves. As we were on our way, we received a notification from our ring doorbell that the food had arrived at 9:20. Upon arrival at the restaurant, we encountered chaos, with no apology for the delay. A family member was practicing football, staff were openly discussing not answering the phone, and a driver mentioned his car's clutch had failed. Another upset customer also came in for their missing order. Despite the food being good once we arrived home, the lack of professionalism and poor service left much to be desired. I advise others not to order delivery from this establishment, as our planned evening was disrupted by this disappointing experience."
