Castlegate Indian Restaurant

445-446 high Street, Lincoln, LN58HZ, LN5 8HZ, United Kingdom

🛍 Cafés, Sushi, Pizza, Fast Food

3.9 💬 4571 Reviews
Castlegate Indian Restaurant

Phone: +441522532024,+441522530000

Address: 445-446 high Street, Lincoln, LN58HZ, LN5 8HZ, United Kingdom

City: Lincoln

Menu Dishes: 35

Reviews: 4571

"Sadly having to give 1 out of 5 due to the terrible experience with delivery. Food was delivered an hour and a half late. Was basically lied to when enquired by phone, ranging from its out for delivery, it’s left and should be there in 5 minutes, it hasn’t left yet as it’s on the hot plate, it’s leaving in 15 minutes, to the driver was delivering it and had a car accident and had to go to hospital. I sincerely hope the latter was not a lie, it’s a terrible one if it was, but I hope the driver was ok if genuine. Asked for a refund and to cancel the order and told could not get one as no one there to refund me. Food finally arrived. The food was actually really nice, but we were eating it so close to going to bed for the evening due to it’s late arrival, so even though the food was nice we didn’t really enjoy it. Suggest just honest with customers, if there’s a delay, explain why, we will understand. Will not use again based on this experience."

Full menu - 35 options

All prices are estimates on menu.

Indian

Main Course

Starters

Chef Recommends

Indian Rice

Salads

Medium Curries

Lamb And Mutton Dishes

International Dishes

Vegetarian Dishes

Rice

Indian Side Dishes

Popular Dishes

Lamb

Seafood Specialties

Diverse Flavours

Chicken Curries

Chicken / Lamb / Beef / Vegetable

Dessert

Vegetarian Choice Evolved

Q2057BCcarolt Q2057BCcarolt

Had two take always so far and they have both been delivered quickly and the food is absolutely delicious, value for money definitely our Indian of choice in future.

Address

Show Map

Reviews

tonysG3491XM
tonysG3491XM

Used castlegate for the first time, for a takeaway for myself and wife. Service excellent and very friendly Food was excellent,about £20. Good value,will be using castlegate Again very soon. Many thanks


Ben
Ben

I witnessed an elderly chef licking a spoon and rinsing it in a sink before using the same sink to fill a bag with salad moments later. The food had no flavor, and I ended up spending the entire night on the toilet. Consider this your first warning and avoid dining at this establishment.


pickpick
pickpick

I arrived at the restaurant late and my food was cold. The rogan josh had spilled all over the inside of the take away bag and the pashwari naan did not have any raisins despite being advertised with them. The Tikka was also bland and the portion of rice was small. I will not be returning to this restaurant. View menu


857billf
857billf

Nice welcome, attentive staff but the food was nothing special at all. Chicken tikka was basically a bowl of tomato soup with a few extras spices and lumps of chicken. Chicken shashlik was better, but not particularly hot (temperature, that is). It was okay, but I wouldn’t visit again based on this experience.


carab974
carab974

I ordered online as delivery was stated as available. I mistakenly chose pick up so called and requested delivery instead. I was told the driver had gone home so I requested a cancellation and ordered elsewhere. False advertising! The following morning I had a missed call from who I now was a delivery driver and they wanted to deliver after all. Called the evening after to be told it was my fault and I could not have a refund. THE MANAGER WAS EXTREMELY RUDE TO ME. AVOID!


camilla
camilla

Ordered a takeaway to be delivered, after an hour and a half, it hadn’t materialised and the restaurant used the excuse there was no mobile phone number on the system despite the driver being in the hotel with clear instructions to deliver to the hotel room. The restaurant then reassured me the order would be delivered in 10 minutes and then to my dismay the delivery driver went awol and even the restaurant could not contact him to find out his where abouts, and I got no apology for the inconvenience. Avoid !!!! View menu


lincolnfoodb
lincolnfoodb

Jalfrezi Korma were very basic but OK, not particularly tasty but not dreadful. The Onion Bhaji's were clearly not fresh, im hoping on 2/3 days old and microwaved or refried but could be worse not thinking about it. Peshwari Naan was actually OK probably 6/10, Poppadams were OK although some overcooked which is an accomplishment in itself, didnt effect taste. The usual dipping sauces were fine, mango chutney, mint and onion salad. No chance of ordering again and would definitely put you off, unless you are desperate, it hasnt made me ill which is a positive!


Sandy
Sandy

We placed an order for delivery through Just Eat at 5:45, with an estimated arrival time of 7:30. We waited until 8:00, then called multiple times to inquire about our order, only to be given misleading information. Frustrated by 9:00, we decided to pick up the order ourselves. As we were on our way, we received a notification from our ring doorbell that the food had arrived at 9:20. Upon arrival at the restaurant, we encountered chaos, with no apology for the delay. A family member was practicing football, staff were openly discussing not answering the phone, and a driver mentioned his car's clutch had failed. Another upset customer also came in for their missing order. Despite the food bei...


JR29P36C15C
JR29P36C15C

Sadly having to give 1 out of 5 due to the terrible experience with delivery. Food was delivered an hour and a half late. Was basically lied to when enquired by phone, ranging from its out for delivery, it’s left and should be there in 5 minutes, it hasn’t left yet as it’s on the hot plate, it’s leaving in 15 minutes, to the driver was delivering it and had a car accident and had to go to hospital. I sincerely hope the latter was not a lie, it’s a terrible one if it was, but I hope the driver was ok if genuine. Asked for a refund and to cancel the order and told could not get one as no one there to refund me. Food finally arrived. The food was actually really nice, but we were eating it so c... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan. View menu
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Takeout
  • Seating
  • menu
  • Delivery
  • menu
  • Late Night

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