Pubs • Beer • Wine • British
"Had a lovely stay. Food was fantastic and attentive staff for evening meal and breakfast. Only criticism on the stay was when arrived to check in. We were shown to our room by a young man working behind the bar. He didnt introduce himself so I didn’t get his name. His customer service style was laid back to say the least. Friendly but not professional. Shown into room and advised “ I won’t show you around as I’m sure you have stayed in a hotel room before”. Not what I would expect when people are paying nearly £200 pound a night. As a bar man he may not of been trained in welcoming guests. My wife and I have worked in the hospitality trade and know that first impressions count. Aside from that the rest of the stay was faultless. We will definitely be back for a meal as we live near and the food was amazing. We plan to stay over in the spring and bring our son with us. Thanks for the great stay."
