"We managed to secure a last-minute reservation at this restaurant, which was convenient after a day out. We arrived at 5pm and promptly placed our drink orders with the waiter. Unfortunately, there was a 20-minute delay before our food order was taken and an additional 15-20 minute wait after finishing our starters for the plates to be cleared. Throughout our meal, we observed staff members standing around chatting, using their phones, and eating. The main course was satisfactory, but no one checked on us for sauces or more drinks; we had to go to the bar to get their attention. Overall, it was not a pleasant dining experience and we have no intention of returning in the near future."