"just a normal morrisons. the 5-star rating is for a management team (james) for excellent customer service. bought waffle pods only to say after I paid, there were no hits. the staff at the theke told me that it was my fault not to ask if they would run out of the beats before ordering?! james made sure that the employee was told how inacceptably her inappropriate behavior was, and gave me a refund and a couple of waggling for the children. it is very clear that it has exceptionally high standards of customer service for itself and its personal. thank you, james. Go on."
