"Have visited a few times now, as well as trying out the delivery service. Shop experience: staff can be quiet and non welcoming at times. Would be a good idea to familiarise themselves with what they include in their items for example if a freakshake is advertised as having 2 iced donuts, it should have 2 iced donuts and not 1 hoping the customer won’t notice. In addition if two identical shakes are ordered they should both have the same items, not extra for one and less for the other. If there is a problem with fulfilling something on the menu the customer should be made aware and given the option to order something else. The cheesecake jars are not available all of the time, their availability depends on the time of day. With all the Facebook posts promoting these it should be obvious they will be popular, but going at the wrong time of day will see you stick with a sundae or waffle which frankly you can get in most places. Delivery option: I tried this out of curiosity how would they deliver a freakshake and would it be edible when they did. Well to the latter, no it wasn’t. It arrived in a sloppy mess, in a plastic cup similar to those Starbucks use, with a donut in a separate take away container. It was warm and frankly disgusting. All in all was disappointed in all my experiences of this place. After all the hype I expected something amazing. It was barely average."
