Knickerbocker Glory
Sundaes Gelato Bedford

Sundaes Gelato Bedford

58 High Street, Bedford, MK401NT, United Kingdom

Cafés • Mexican • Asiatic • Fast Food


"Shocking customer service. I went here with my sister yesterday as she had vouchers for there. After we walked through the door, we waited because we are unaware of whether to just take a seat or someone will show us to a seat. So we...asked a lady who was stood by the counter and she sharply said take a menu and sit down . We found a seat and took a look at the Broad menu.. I choose the brownie boom crepe but I wanted strawberries instead of bananas and my sister went for the velvet milk chocolate crepe. I went to the till to order for us and told the lady serving that we had a pound off voucher when you spend I told her what I wanted and she put it through but then told me that I can use their free hot drinks deal if I'm buying a crepe which effectively saves less than the voucher I have which I didn't want. I wanted to use my voucher so I respectively declined and used the voucher I wanted to use. Then the senior member of staff came over and said I should have the brownie delight crepe which is exactly what I want. I told her that the reason I didn't choose that one is because it has white chocolate whereas the brownie boom has milk chocolate. I told them I don't like milk chocolate. Then she said they will swap white for milk chocolate. But that's exactly the same as swapping banana for strawberry. What's the difference?! Hot drinks arrived.. My cappuccino didn't have chocolate on top which I thought was odd as I never requested for none. And my sisters tea came with an espresso cup full of milk which was impossible to pour! A lady brought my crepe to the table and told me that they accidentally put white chocolate on my crepe and then put milk on top to disguise it. I told them again that I don't like white chocolate so I won't accept it, meaning that have to make me a new crepe..she was clearly annoyed and threw the whole thing in the bin.. Then within seconds a new crepe arrived with my correct order but the lady practically threw it on the table and just walked away, not even an apology.. Talk about rude. And when my sister's finally came, they didn't even tell her what it was and just put it down and left!!! Attractive crepes however they were stone cold! Obviously aren't made fresh.. Very disappointing. Would not recommend anybody going here.. Stay clear!"

Cottier's Restaurant

Cottier's Restaurant

92-95 Hyndland street Glasgow, G11 5PX, G11 5PU, United Kingdom

Pubs • Food • Beer • Steak


"Booked a table in the attic for dinner. We were promptly surrounded by half cut punters shouting and swearing who had been diverted up from the bar downstairs. This is unacceptable and disrespectful to customers who have come specially for dinner. It should either be...a restaurant space or a pub, not both. It didn 't get much better... I 'm bring generous to say the servers were poor at their job. The were disinterested to the point of being arrogant. Very much gave the impression of being students who had no interest in doing their job. Put down soup and dessert without noticing we had no spoons!! The table next to us had to repeatedly go to the bar to ask for missing cutlery too. After having to go to the sering station to ask for condiments we were given an empty salt shaker! Food was literally dumped down and slid along the table, canteen style. The mussels starter was the only good part of the meal but spoiled a bit by the fact the clueless servers didn 't bring a dish for used shells, meaning I couldn 't really get into the sauce beneath (leaving aside the fact they didn 't bring a spoon! and there was no hot water brought to clean my fingers. Fish and chips was passable but overpriced at £14. Worth a tenner at best. The 'mountain burger ' was an absolute joke. It looked like a kids meal from Wetherspoons; similar to the picture below by another reviewer. The burger and chips were straight from the frozen catering catalogue. The night was summed up by the horrible sight of the boss publicly dressing down one of the servers in the middle of the restaurant. He was almost face to face with her, puffing his feathers out and finger pointing. At one point a customer who was walking past to the toilet tried to intervene because it was getting so uncomfortable. He was responded to with : it 's OK, I 'm the owner. I don 't care how poorly somebody is at doing their job, nobody has the right to take liberties like that. The irony is that he was obviously pulling her up for something to do with the tables of drinkers as he clearly hadn 't noticed the standard of restaurant food and service. On that note; it 's not a good look for an owner to be boozing in his own establishment and rise to his feet to play the boss card just to look like a big shot."

Sprinkles Gelato Coventry

Sprinkles Gelato Coventry

The Old Fire Station, Coventry, CV11JA, CV1 1JA, United Kingdom

Cafés • Mexican • Asiatic • European


"I had wanted to check this place out for a little while so I decided to check it out today. In terms of staff, the employee taking my order clearly didn't want to be there and was ready for bed by, which to be honest I don't usually mind as long as there is no problem with the food. However, it was quite annoying that she didn't provide the whipped cream that I'd asked for on my hot chocolate (but oh well my thighs will thank me). But on the contrary, the employee bringing the food to my table was very friendly, welcoming and attentive. Back to the hot chocolate, I don't know what it was exactly because on paper it was great, it was smooth and creamy with a generous portion and tasted as though it contained real chocolate and not simply power. Yet, it just wasn't all that great for some reason and I can't put my finger on the reason, I actually considered not finishing it but I hate wasting food so down the hatch it went. As for the Belgian chocolate waffle, this was great, freshly made and drizzled with both milk and white chocolate, it was delightfully tasty with a crisp exterior and a slight chew to the centre. It came with a scoop of vanilla ice cream, which I was pleasantly surprised to see visible real vanilla pod specks in. The ice cream was very rich and creamy, which complemented the waffle well. The waffle and hot chocolate came to an affordable £5 which I feel is very reasonable for a dessert parlour. I will be sure to visit again, most likely to sample the crêpes."