Lamb Masala
The Cinnamon Tree

The Cinnamon Tree

Tonteg Road, CF37 5UA, Rhondda Cynon Taf, United Kingdom

Vegan • Indian • Seafood • Vegetarian


"My wife and I booked a table at the Cinnamon Tree on Tuesday for the Sunday early evening to celebrate our wedding anniversary. I checked their web site first before booking as the actual date was on the Monday. Finding out that they did not...open on Mondays we opted for the Sunday. I telephoned the restaurant and made the booking. the person on the other end of the telephone repeated my details and time date ect. We turned up at the restaurant to fined it was closed with a sign on the door stating that they did not open on Sundays and Mondays. We got back in the car and went to turn around at the back of the restaurant and I saw a door at the back of the restaurant open. I stopped the car and went to the door and found someone in the kitchen. I told them that I had booked a table for that night and he confirmed what we had found out with the notes on the door. He then telephoned the owners of the restaurant and he put me on the telephone and I spoke to the owners partner and she said they have not been open for several weeks owing to staff shortages. I asked the lady why the booking had been taken as the staff must be aware of when the restaurant is closed or open and I had gone by their web site. She replied we haven't bothered to up date our web site and will not be doing so and have not bothered to blank out Sundays on the book were the reservations are written in and just blamed the person that took the booking in the first place. Her attitude was I couldn't care less. At this point I was boiling as I have used the Cinnamon Tree for many years and have always had a good meal there. But after this episode they can go to hell I will never go there again."

Kashmir Indian Tandoori

Kashmir Indian Tandoori

11 Stanpit, BH23 3LR, Christchurch, United Kingdom

Kebab • Pizza • Asiatic • Mexican


"The worst Indian meal we have ever had, it was a disgrace, to start with the Poppadoms were not fresh, the relishes were awful, salad was tasteless chopped lettuce and onion, Raita was yellow, tasteless and stale, the mango chutney was not good at all!! The next course was mixed kebab, it was horrible with some lettuce thrown into the bottom of a dish and 2 cubes of chewy lamb, 2 cubes of tasteless dry chicken and a sheek kebab, then to top off a disastrous meal, the main course arrived, this was an absolute disgrace, the worst curry I have had in my life, it was supposed to be chicken madras which consisted of a watery sauce that hadn't been spiced at all, the chicken was dry and plain with no spices or herbs whatsoever, I took one taste of it and sent it back!!! Needless to say I will never be going back to the Kashmir Indian Restaurant in Christchurch. Continued: Just to clarify the owners reply, we are not liars just truthful honest people wanting a decent Indian meal, we spoke to the waiter with our complaint and he took the madras meal back to the kitchen to show the chef, then returned saying the chef was very sorry and proceeded to refund a portion of the bill, also to clarify we didn't book a table, we called in at 6pm on 14th November 2023 and asked if they could fit us in on a table for 2, the waiters reply was yes and he proceeded to give us a menu. I take offence to being called a liar, this just proves to me that you are very rude and have very poor management skills!! A word of advice, accept criticism from your customer's, they are your bread and butter, take their comments on board to improve your business, to drive them away by being rude is not a good business strategy!!"