Full • Pasta • British • High Tea
"We were visiting my cousins who travelled to London from America and they were staying at The Strand Palace so we decided to book at the Haxells as it was conveniently located in the hotel what a mistake!!!! There was hardly anyone at lunch apart from our table of 9 and the food took about an hour to come out ! Service was shocking and food average! My family staying at the hotel had the same experience the evening before so it seems there are management issues as it’s consistently average food and shocking service! Prices do not reflect the food or service don’t go there!!!"
