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Baluchi

Baluchi

181 Tooley Street, London I-SE1 2JR, United Kingdom

Asian • Vegan • Indian • Vegetarian


"Baluchi is a pan-Indian dining restaurant in London within the Lalit hotel, set in the historic Grade II listed former St. Olave’s Grammar School. Baluchi can be found in what was the Great Hall and it’s one seriously stunning location. The high ceiling, royal blue colour, dark woods and beams, floor to ceiling windows and chandeliers give it a truly sophisticated, regal feel. Chef Jomon was funny, passionate and absolutely lovely. He told us tales and stories from India, the history to naan and tiffins they are lunch boxes with different levels which used to be shared among colleagues/friends at lunchtime) and made plenty of jokes. You could see his passion for the food, and his team, shine through throughout the whole evening. He even introduced us to part of the team and let us know that they all have a say in the menu and how things are presented at Baluchi. The Naan’ery experience at the bread bar £55 for solo, £99 for two) at Baluchi, features four courses of bread with accompanying dips and wine, followed by a tiffin to share. We were sat at the bar, right at the front of the restaurant, where we could see the breads being prepared. Chef Jomon told us how to make the naan – we even got to have a hand at making them ourselves! We rolled, filled and flattended them, ready for Chef Jomon to bake in the tandoor oven which is super hot! It was a fantastic experience getting to help and see it all up close. We were impressed by the fact they had a tandoor oven out by the bar so the bread could be cooked right in front of people dining. The first naan course is a fig and cheese kulcha, made with paneer. The paneer was grated rather than in the usual chunky form, making it spread throughout and giving the naan a creamier finish overall, rather than just little pockets of oozy cheese. The fig added a sweet edge too. The second naan is a porcini and truffle one. It’s a delicate balance of earthy truffle and nutty mushrooms. The definition of umami – a flavour which enlightens all the taste buds in the mouth. It arrived with a powerful tamarind dip, which added an extra element to the potent flavours and complimented the mushroom well. The paired wine was an MS Fratelli White; a smooth, crisp wine which complimented the mushroom well. The third bread course is a blue cheese naan made with a French blue. Again, this isn’t overly powerful, yet the blue cheese adds a nice creamy touch and a delicious underlying flavour. You wouldn’t have thought it was blue cheese though if you hadn’t been told – this bread actually changed Chef Jomon’s opinion on this type of cheese! It came with a delicious, tangy tomato dip making this course almost remind us of pizza – the cheese and the tomato. A glass of the MS Fratelli Red was served to accompany the naan. It was full-bodied, with tannins, making it quite potent. We thought the wine was fab, although perhaps could have had a slightly lighter variety to go with the cheese. Last but not least, we ended on a sweet note with a coconut and mango naan. It reminded us a touch of peshwari, subtle-y sweet. It’s served with a fantastic red berry/cherry dip, making it feel like a dessert option. A small glass of Muscat de Beaumes Devenise accompanied the final course. It’s a sweet dessert wine which is very sweet, and incredibly moreish. We couldn’t get enough. The breads were rounded off with a tiffin filled with Butter Chicken, Dal Baluchi, pilau rice and carrot halwa. The butter chicken was tender, creamy and aromatic. A fab, smooth and tasty curry which isn’t very spicy. We loved the lentil dal which was packed with flavour, and the pilau rice was perfectly cooked and fluffy. The carrot halwa was super sweet and stodgy making a delicious end to such a feast. This was an incredible experience at a seriously stunning pan Indian restaurant in London. There was also next level service, which such passion and humour radiating from Chef Jomon."

Scoopz Ice Cream

Scoopz Ice Cream

25-27 West Nicolson Street, EH8 9DB, Edinburgh, City of, United Kingdom

Food • Store • Ice Cream • Vegetarian


"I have been a customer of scoopz for over 10 years. Tonight has got to be the worse service ever. I am honestly so angry and so upset because I enjoyed coming to scoopz. After tonight I will no longer be making my services available. The new staff member has no idea on how to handle customer service. There were two ladies in work tonight and one was a blonde girl the other with long ginger hair. The girl with ginger hair was really not bothered in the slightest she took 15 minutes to make one milkshake (no exaggeration). Despite the long queue outside she carried on taking her time. In the space of 30 minutes of me waiting in the queue she lost out on 15 odd customers who decided to walk away due to how slowly the line was going. I waited in the queue for 30 minutes and when it hit 10.30pm the ladies promised they will still serve the customers who had been waiting. When we finally got into the shop the ginger girl said that she was no longer making milkshakes and they had to go home. She did not care that because of how slowly she was working people were waiting so long and despite being so patient only to be told after 30 minutes of waiting that she will not serve us. I am so outraged and never experienced something such bad service in my life. I get the ginger girl was new and this is why we remained patient. However, 10 years in the customer service industry I do not think she should be carried on being employed. She has lost so much business today and lost so many customers in one day only to think how much she is tarnishing your reputation. I came for a milkshake, waited 30 minutes to be told they are closing when they knew we had been waiting. I will no longer be going to scoopz and urge the rest of you to save your time too as it is not worth it. So upsetting."

Benihana At The Grange St Pauls

Benihana At The Grange St Pauls

35-45 Carter Lane, City Of London,Westminster, United Kingdom, EC4V 5DR, City of London,Westminster

Steak • Sushi • Indian • Japanese


"SPOILER: AVOID THIS RESTAURANT IF YOU APPRECIATE GOOD SERVICEAs we were staying at the Grange Hotel at St Paul’s we decided to eat in and chose their Japanese restaurant Benihana. We booked for 7.30pm and were running a little late arriving at 7.45pm. A young lady greeted us, asked if we had booked which we confirmed we had, she then left explaining she would get the manager to attend to us. A couple of minutes passed whilst we observed that the restaurant was hardly busy with perhaps 12 covers. Then another young lady greeted us, again asking had we booked and again we confirmed we had and explained we were being seen to. We then waited another couple of minutes, admittedly by now feeling a little neglected. Just then the manager passed by us carrying two chairs and addressing us over his shoulder saying “I know you are waiting just give me a minute and I will be with you”. Sure enough a minute later the manager appeared, again asking whether we had booked, which we confirmed and then, upon checking the computer turned to us and in a surly tone said “You’re late, you should have been here at 7.30.” We were absolutely stunned, particularly given that a large part of the time lapse had been due to their lack of attention upon our arrival. Quite the most appalling service we have ever had and we had not yet managed to reach the table. Needless to say we walked out and ate at an excellent Japanese restaurant, Uramaya, down the road where we had not booked, and where we were warmly welcomed. Unfortunately this restaurant completely lets down an otherwise excellent hotel."