"I’ve been 3x to this restaurant now, and every time the service is as bad. On most recent visit, went inside, asked for a table (after being ignored by maitre’d for 5 minutes) and was told to wait. Several waiters passed me, the maitre’d maintained her position by the till, but no table was ever given. We gave up after a further 10 minutes and left. On the previous 2 visits we did manage to get a table, but the service was incredibly slow. The waiters seem trained in the art of attending to one table and then quickly rushing indoors without passing a glance to other tables who may need help. Maybe they are understaffed, but being aware of the restaurant space and customers is the first rule of serving tables. On my first visit, I complained about the service to the owner who happened to be there. He was very brief with us I would go as far to say rude. He said restaurant was very busy and we’d just have to wait for our main courses. Our starters had been cleaned away over 20 minutes previously. He later came over and apologised which is why I gave the restaurant a second go. Second visit, we sat outside again. Same very slow, very inattentive service. The bill took so long to come, I was considering just walking off. So why come back a third time after such bad service? Well, if you do manage to eat, the food is actually really good. Well cooked, traditional Italian style and really good pizzas too. I won’t be back a fourth time. I’ve given this restaurant every chance (and my visits are over a 2 year period so they have had plenty of time to sort their service out). And if the owner is happening to read this, just imagine how much business/money you are losing through your poor waiting staff? I have no doubt many, many other people simply leave after waiting to get a table and being ignored."
