"We ordered two breakfasts, but one was incorrect upon arrival. Despite this, we were willing to accept both, but unfortunately one was dropped on the floor. Only one breakfast was given to us, without any apology or acknowledgment of the missing one. After a few minutes, the waitress returned to ask for our egg preferences for the second breakfast and apologized for the mishap. It then took about 30 minutes for the second breakfast to be served. The waitress did apologize again during this time and even offered us a cake for the inconvenience. However, after waiting an additional 30 minutes since the first breakfast arrived, we had to leave as we had other commitments for the day. When we inquired about a refund, the second breakfast was finally ready, but due to the timing, it had to be packed in a takeaway box. Despite this, we found that the three front-of-house waitresses were all pleasant and polite."
