"I've used Neelams and was very much disappointed. We ordered few meal deals and order was served very badly. I think staff even don't know the meaning of customer service. Every meal was not served as per their poster in the shop. No sauce, no salad and even if deal says chips also part of the meal, no chips were served. I have to remind the staff for everything pointing him toward his poster in shop that there was drink, there were chips part to the deal but you have not given. Kebab and curry size was like a kids meal. Curry ordered twice both had a different taste. Restaurant was not clean at all. If they can't keep restaurant clean, their food can't be clean and fresh. The worst and most stupid thing was that whenever I reminded that you have not given chips, naan or salad as advertised on poster. He was laughing behind the counter. I'll never ever go there again. I would highly suggest the staff to learn the meaning of customer service. customer service ? customer service? customer service? order was for 8 years, on the last few occasions, i've been disappointed with the size of the Kebabs, all a little smaller, less salad, less chicken...once is acceptable, twice is questionable, a third time seems like your taking the mike...there won't be a forth.. : [hidden link]"
