"Most franchises are average at best, but I've found Pizza Hut to be consistently great, at least in the UK. Thankfully this one was no exception! The restaurant is bright, clean and easily accessible, and I was very pleased by the reception on entering by the staff. I ordered a Christmas special pizza which arrived at my table within minutes and was, quite simply, fantastic. On top of that the girl that was attending the table was very friendly and polite, and went a bit beyond to help (for example, they had no ice so she was kind enough to bring me a chilled glass instead). Do I have any complaints? yes, but it's about the company rather than the establishment... you are encouraged to order and pay through your phone which annoys me slighty. They are wanting the customer to do the work so they can hire less staff and make more money, and dressing it up as a convenience to the client. I much prefer the human interactions... But, that said, the actual meal, local, and staff were great, and it was altogether a great experience and I'll definitely repeat."
