"Service terrible was told we had come at a bad time as it was staff change over. 4.30 on a Sunday afternoon pre booked and the restaurant was dead, in fact apart from some very drunk people at the bar we were the only ones in there. Offerd 1 drink throughout our whole visit, table left uncleared, service very slow never even came to ask if our food was ok. Eaten here several times, never experienced this. Bit of a cheek to add service charge to the bill when it was so poor hence we declined to pay this charge."