Pan-Fried Turbot
Northbank Restaurant Bar

Northbank Restaurant Bar

1 Paul's Walk London, EC4V 3QH, EC4V 4GG, United Kingdom

Beer • Wine • Casual • British


"Northbank is a restaurant that I have frequented in the past, and although excellent, it was on the more expensive side of things. Hence, when I came across an Opentable offer for 50% off food, I jumped at the chance of a more purse-friendly revisit! As a really classy restaurant located on the riverbank with a lovely view of London Bridge, it seemed the perfect choice for an upcoming double date. Michael and I, his old school friend and girlfriend, popped along last Friday evening. Service: Michael and I arrived just a little past 8 to find our dates for the evening already settled in in the welcoming bar with plush leather seating and red and slate decor. Since we were already a little late we opted to head straight for the table. A greeter efficiently took our name and coats, and showed us the way. We were taken to a nice enough table, located at the outer circle of the dining area by the window, but I was really pining for a booth table as I find them so much more intimate and fun, plus the lighting was a million times better to get some decent food shots (which is obviously the whole point of eating out, right? . I asked if we could switch and was politely told that, unfortunately, there were no booths available, much to my dismay! Oh well, worse things have happened. Plus the arrival of a carafe of iced tap water and warm bread butter swiftly distracted us; we wasted no time getting stuck in whilst we discussed the many, many inviting options on the menu. As we were just finishing smacking the taste of delicious, creamy, proper English butter from our lips, the manager came over to inform us that a party of 4 dining in one of the booths had just asked for the bill, and we were welcome to move once they had left, if we so pleased. I thought this was very courteous and accommodating of them, since we had already made a mess of our tablecloth and the number of booths is rather limited, so we were very grateful for"

Graffiti

Graffiti

Whitehouse Lane, Cambridge, United Kingdom, CB3 0GS

Steak • Cakes • British • European


"We live in Dorset but my In-Laws live in Cambridge and we have had several great family celebrations at the Felix Hotel, including a wedding last April. Therefore it seemed the perfect place to take my In-Laws to for Christmas lunch this year. I booked early and a few weeks before Christmas I got a phone call from Reception to say they were e-mailing the Christmas Lunch menu to me for us to make our choices. The menu did not arrive, so I telephoned the hotel and they apologised and said they would re-send it. Again, it did not arrive, so I telephoned again to be told that they had sent it, twice, to the wrong address. On Christmas Day we arrived at the restaurant where a young woman, who was walking around with a piece of paper in her hand, looked at me and said Yes? No greeting, no smile, no Happy Christmas, no welcome.We were shown to our table, where we were basically abandoned. After 20 minutes, having not been approached by a member of staff or been offered bread, water, or anything else I sought out the Barman and asked if we could have our 'Welcome Drink ' (as featured on the menu) which he brought to our table. We were then told that as we had not pre-chosen our menu there would be a delay in serving our lunch. I assured the young woman (the unsmiling one who had showed us to our table) that we had indeed e-mailed our menu choices and she then disappeared to look for the e-mail. When the food finally arrived it was delicious but we were left for long periods between courses and served by a variety of waiting staff who, without exception, were curt and clearly would rather have been elsewhere. Finally, when I went to pay the bill, I was given the wrong bill and the same miserable young woman as before was clearly irritated when I questioned it. I wrote to the Manager to express my disappointment with our Christmas experience but have had no acknowledgement from the hotel. Sadly, we will not be returning and would not reccommend it to anyone."