Pappardelle Pappardelle
Bella Italia

Bella Italia

4AA Leisure Scheme, Norwich, NR11EE, NR1 3QF, United Kingdom

Pizza • Cafés • Seafood • Asiatic


"I went with a group of people last night and we were waiting nearly minutes for our drinks to arrive, Then finally ordered our food and they took over an hour with that then they served us half cooked prawns which we did not realise until i ate one and had a funny taste in my mouth so we checked the others and they were part cooked and part raw which is abissmal i told them to take them away then they offered to cook more i said i do not want any more food from you as i didn't feel well then and hour later when everyone finished there main course the waiter who seemed non existent finally arrived to take pudding orders and tried offering me it when i told him i didn't feel well was ridiculous and that i wished to speak to the manager he arrived minutes later and tried telling me that the prawns were cooked so i told him to go get them and we can check again even after the waiter admitted they were not cooked and my whole cooked see they were not then he asked what he could do to help with the issue so i told him to remove all my food off the bill which he said he did but when it came to pay he had not taken anything off and even tried charging for a free bread dish which i asked for to try and settle my stomach so i spoke to the rude manager again to remove it all he then added a service charge and tried billing us for things we didn't have so they ruined my first night out in a month and made me very ill and just didn't care the service was the worst i have ever seen and i eat out rather a lot due to hours i work so to all members of the public do not go eat there unless you wish to be very ill and have a condescending manager try telling you that your wrong."

Duchess Battersea

Duchess Battersea

101 Battersea Park Road London, SW8 4DS, SW8 4DU, United Kingdom

Pubs • Beer • Wine • Casual


"I 'm not usually one to complain or write bad reviews, but this place deserves special mention for what was almost definitely the worst pub/restaurant experience of my life thus far.Firstly, after the 6 of us were sat down upstairs, it took over 25 mins for a server to ask us for any drinks, with tables around us that had arrive later being served before us, In the end we had to go downstairs to ask for someone to come up, they eventually did. Insult was added to injury when we saw the table next to us had 8 people on it , a clear breach of rules and a bit annoying giving we had let down some of our friends who wanted to come.We ordered 3 bottles of prosecco as they were half price as well as our food. Another 30 mins then passed, I am aware pubs have just reopened and it is busy, but to sit in what is a pub and wait over 45 mins to get a drink is ridiculous. I then asked a nearby server (small middle aged woman) if she could look into where our drinks were as we had been waiting over 45 mins and if they had forgotten the order, she then proceeded to laugh at the prospect we had waited that long, patronised me about it and laughed in my face, at one point even tapping me on the shoulder laughing saying Oh . Come on . I then asked if she could bring her manager up as tbh i was pretty seething, needless to say the manager never came.The drinks were then eventually brought up and we got on with our night, unfortunately matters only got worse when the food was brought out.(Now 1hr 30 since we entered the pub).I have attached photos ....I understand it is a pub so i don 't expect Michelin star cooking but I expect a lot better than what I received. Having paid 18 pound for the Philly Cheese Steak I expect it to at least be edible. My friend ordered a burger and got an equally distasteful meal. All of the other meals were equally poor and lukewarm, only have photos of a couple.I cannot stress to you how bad it was, I am by no means a food snob i will eat at roadside cafes , burger vans etc and enjoy it, it takes a lot for something to be inedible for me, but please never eat here. For the price you pay around 20 per main, you can do a lot better at Mc Donalds and get your food 10x quicker"