"The initial 1st initial bill completed by the evening manager was incorrect by £10 extra than it should have been £48.40), due to the 2x desssert not taken off the final amount, due to QR code sent Prezzo via email and presented before ordering dessert, but the one pint of beer subtracted which shouldn’t have been. The 2nd revised bill, now the one pint of beer was added back on, and only one dessert was subtracted, when after the initial 1st bill, it was pointed out to the evening manager shown for the 3rd time that evening that both desserts at £7.95 should have been subtract front the bill and not just a single dessert, being an accountant, I even written on the bill that it should be no more than £48.40 1st bill £57.30, 2nd bill £56.35), it was a evening outing to celebrate a specially occasion, which was ruin, at the thought there were 10-12 other customer in pairs during our 2hr at the restaurant, and it clearly appear a deliberate overcharging tactic after highlighting the issue twice, totally disgusting behaviour of the manager, as even the male waiter confirmed upon seeing the free dessert QR code, it was final rectified at the 4th attempt, 10/12 customer every 2hour, on an 8hr shift clearly amount to a health margin mark up, customer definitely need to be vigilant on the final total bill, overall the service, food, alcohol, waiter and waitress were faultless, unfortunately same can’t be said about the manager who appeared to do the final bill for every customer."
