"Great food but let down by atrocious service! Visited last night with friends, had been looking forward to this as the menu looked great and the venue looks interesting. On arrival the bar was not busy by any standard and we were met by a sole member of staff who showed us to a table. It immediately became clear that this gentleman was out of his depth both as a bartender and as a server. It took 10 minutes to take a drinks order and even longer to for the 3 drinks to arrive (Guinness, water and a coke). When taking the food order it was clear he was not familiar with the menu, it’s items or the specials. The “beer and burger” deal cards were not out and were not mentioned at all during the service. The food was eventually ordered but the open plan of the of the restaurant meant that we could see the order being prepared and then placed on the hot plate only to sit there for another 10 minutes while he struggled with another tables service. Once the food arrived though it was worth the wait. The burgers were large, juicy and full of toppings, fries were generous in portion size and crispy. I ordered a side of hot wings which were served in a wetter style but still very tasty. Overall we would go back for the food but management really needs to sort out the bar and table service! If the place were any busier it would have been a nightmare."
