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Bem Brasil, Deansgate

Bem Brasil, Deansgate

118-124 Deansgate - King Street West Manchester, M3 2GQ, M3 2WN, United Kingdom

Bbq • Steak • European • Brazilian


"Last night my man visited, sat down and the beautiful young lady who sat, gave us the menu and said someone will be with them and will explain how it works. we waited about before someone came by, the...young girl didn't know how the menu worked because she had only been there (I felt sorry for her because she was obviously not properly trained). the sides were wrong, they had to send back. the drinks came after we had eaten. we then sat and waited for the bill that led to us just getting up and going forward. the young girl who sat down, saw that she worked so hard during the time when we were sitting, that she had never stopped (she is a credit for the team). I managed to catch them and ask for the bill that they could not excuse that nobody was on the table. Obviously, because she led all who went through the restaurant, she politely asked another working mate to sort the bill for us, but then unfortunately he did not hesitate to abuse them for them orally. if this is the way the personal speaks to each other, then it does not surprise me that the service is bad. I felt so sorry for the young lady, she had only one million and one thing to do, and the young lady who asked her to see the bill for us was only at the bar and did not see very busy. while we sit during sitting and eating wrong sides, where you were put on the wrong table, people who complained did not receive their drinks. it is sad to say that we will never visit them again."

Sirous Restaurant

Sirous Restaurant

268 West End Lane, NW6 1LG, London, United Kingdom

Steak • Drinks • Burgers • Steakhouse


"This is my go to place for a meal, situated on the trendy and vibrant West Hampstead High Street. The menu offers a mouthwatering selection of starters, Persian specialist mains, great steak options and various world cuisine alternatives. Chicken dishes like Chelo Jooje Kebab and Baghali Polo which is a Persian specialty rice served with broad bean and dill beside Sea Bass are really good. For me the Persian omelette is a special mention an amazing dish to start your day with, which you can dive into with piping hot ciabatta. It’s the place for you if you like traditional food with a big range of texture and flavor. The drinks menu is robust whether you want to enjoy your classic red to white wine, favourite coctails or if you want to just go with something hot. Camden Hells, Camden Pale Ale and Pravha are on tap. This is a family run restaurant; and it is a good match for family gatherings. The owner is warm and thoughtful, and he will check on the guests to ensure their experience is enjoyable. The staff is attentive and prompt. I see a lot of families enjoy a weekend meal together, with added ease for young children as they have high chairs that help. On many occasions there are social gatherings, pre game meals and drinks on big match days. It is also suited for casual dining or an intimate couple’s dinner. The restaurant has many regulars who visit almost on a daily basis. They welcome pets with dedicated pet friendly tables inside. Indoors is a mix of thematic handmade artwork, handwritten signs and prints. You can sigh off the day as you relax on comfy chester sofas with your favourite drink in hand, with cozy lighting throughout. Their tables in front of the restaurant on the street get an amazing amount of sun on bright days; so much so that I’ve seen people almost sunbathing while enjoying a refreshing pint on the side that is also when they realize the restaurant is very close to West End Green park, which offers bountiful, relaxing green views in an urban backdrop. It’s important to remember that no business and certainly no restaurant is flawless and every establishment has bad days; slight delays and hiccups on very busy days are normal. The restaurant is located in a busy and narrow street; so parking could be challenging. All of these do not change the fact that you will have a great time here, and I would definitely recommend it as a nice place to go with friends, family and partner. Do try their steaks !"

Nando's

Nando's

Unit KUG09 Level 10, Ground Floor, Cardiff, CF102EF, CF10 2EF, United Kingdom

Western • Mexican • European • American


"It's still a cheeky Nando's .. it's just different! No queues outside any more, instead you need to scan a barcode at the entrance to get your place in the queue and you'll be informed when a table is available for you. We had a...seat upstairs, the host told us to go upstairs and tell the greeter it was table 11 and left us to it, but when we got upstairs there was no-one there and table 11 was the first one, so we just sat down. There are now barcodes on the tables as well to order food. Just a note you need an account to order your food so it's easier to sign up before rather than doing it there. So, barcode food ordering. Even with a reduced menu, there's still pretty much everything you'd expect from Nando's to order from, not sure what was missing! I guess it's just a little anti-social, everyone's head in their phones whilst ordering, less conversation. The system all worked fine, orders are placed and food is brought over. I guess I'd prefer a little more interaction from staff as there was no-one to greet us at the table we weren't explained to how the drink refills worked, did we have to order on the barcode each time or ask someone in person with the same glass? We never found out. You're basically just left to your own devices, there's no interaction apart from when your food is brought to the table and you're asked if you need condiments. You don't see any other staff milling about and you there's no-one around to approach. Food wise, always a good standard from Nando's I had butterfly chicken, tenderstem, salad and split a spicy rice with a mate. All lovely food. They don't do balsamic vinegar anymore which was a shame. Like I say, it's Nando's, just different. Personally, I might just order online for click/collect or a home delivery next time."

The Bobbin

The Bobbin

The Bobbin 1-3 Lillieshall Road London, SW4 0LN, Clapham, United Kingdom

Pubs • Beer • Wine • Steak


"I’ve been coming to this place for years having grown up in the area but I was hugely disappointed by my recent experience. We were a party of five family members meeting for a pre Christmas get together including my elderly parents (both in their mid/late 80s). We were told that our booking was for two hours yet we were seated 25 mins late, despite arriving on time, and then harassed to leave at the initial booking end time without any consideration to the fact that we were seated late. When we’d been sat for a few minutes the waiter came over and said that she’d need to take our order as the kitchen was closing soon. We ordered some extra drinks, when they arrived two of the three drinks were wrong. A Diet Coke instead of a Coke Zero, some random beer instead of a cider. My brother swapped his out at the bar but I just made do. There was no vegetarian/vegan main on the menu. I’ve been in pubs on the Outer Hebrides with a better vegetarian offer. This is Clapham. The waiter did acknowledge that it wasn’t good enough and initially pointed me towards the three cold veg/vegan starters but then said they could ask the chef if they could do me ‘something’. That ‘something’ turned out to be pasta and vegetables or risotto with broccoli etc. I opted for the risotto. What arrived was a very sad, grey, watery risotto with a few pieces of mushroom. We weren’t offered the dessert menu presumably because the kitchen had closed sometime previously. The pub was exceptionally busy and I could see the staff were doing their best in trying circumstances and were all very pleasant but why did the pub take our booking in the first instance? It seemed like a situation of trying to cram in as many bookings as possible in the lead up to Christmas to make as much money as possible without any consideration of the customer’s experience. This isn’t a cheap pub and what we had was a third rate experience instead of the joyful Christmas get together that we were all hoping for. There are plenty of other places to eat in Clapham and in future I will be doing just that."