"He asked if we could move inside, but the waiter casually responded that the noise was the same in there. My husband tried to make the best of it and enjoy his meal, but the sound continued to be a distraction, so he went inside to see if the staff could do anything about it. They simply shrugged it off, stating that it wasn't their responsibility. My husband expressed that we were paying a significant amount for our meal and wine and just wanted to enjoy our evening without the constant interruption.
The manager approached us in an aggressive manner, blaming us for the situation and suggesting we were ungrateful despite being the ones affected. He accused my husband of being aggressive, which was clearly not the case. He offered us the choice to leave or stay, and when the alarm finally turned off, we decided to stay. However, after reflecting on the conversation, I felt increasingly upset. The manager made us feel like it was our fault, and I struggled to enjoy my now cold meal. I suggested we only pay for our wine and the portion of food we had consumed.
The manager then insisted we leave without paying and told us never to return. We left feeling embarrassed, angry, and disappointed—this was not how we wanted to celebrate our anniversary. To make matters worse, the manager later found me on Facebook to demand that I take down this review. I can't help but wonder how many others he has pressured into removing negative feedback."
