Pork Apple Sausage Roll
The Queen

The Queen

The street Brandeston, Suffolk IP13 7AD, Suffolk Coastal, United Kingdom

Bars • Beer • Wine • Casual


"We had our engagement dinner at this restaurant two years ago, and decided to return for our 1st anniversary. The first time we dined here, the ambience was beautiful with many locals enjoying drinks at the pub, and the food was exceptional. The staff were all very friendly, creating a special atmosphere. However, on our recent visit, it seemed like a completely different place. We had a reservation for 6 o'clock and were the only ones dining, except for one other family. Although the menu sounded promising, we were disappointed with our burgers and veggie chili. The burger patty was small and unimpressive, served in a plain bun like you would find at a fast food truck. The fries appeared to be frozen, rather than freshly cut and fried as they were before. The portion sizes were also quite small, and we decided to skip dessert as the only option was Eton Mess. We paid £31 for our meal, including a bottle of water, which seemed quite expensive for the quality of food we received. The woman behind the bar was friendly, but it was evident that there had been many changes. It was mentioned that a new menu would be introduced the next day, and the chef had just started that week. Overall, we were disappointed with our experience, which put a slight damper on our otherwise lovely anniversary celebration. I doubt we will return to this restaurant unless we can be assured of the same high standard of food and atmosphere we experienced before."

Cliff

Cliff

Cliff Hill GorlestononseaGreat Yarmouth NR31 6DH, Norfolk, United Kingdom

Steak • Seafood • British • Vegetarian


"Came to look at hotel last year to book for November this year. Looked very impressive. How wrong was I. Booked for two nights. Arrived 4-30pm. Room was nothing special and was very cold. Went out for a meal and retuned at 9-30pm. I booked a twin room as my husband has many health problems which I won’t go into. Got into my bed and had quite a shock. The mattress was lumpy and the buttons had been covered with material held down with a metal staple . So uncomfortable.Think I fell asleep at 3am. Woke up at 6am. I had to put my jumper and scarf on, was so cold. Had a lovely breakfast and staff were very nice. Spoke to the manager about the mattress and the cold room. Went out for the day and came back early as I was absolutely shattered. Same mattress and still freezing cold . Went to reception and asked for the manager and was told they where fully booked and could do anything about it. He followed me back to our room to look at the mattress. Which shows he did absolutely nothing to help . He had all day to do something about it but obviously couldn’t be bothered . He said our choices were to sleep on the same mattress or leave. Now I’m nearly 74 years of age and paid a lot of money to sleep here. Told him again I couldn’t sleep on it so he told us to leave. On a very cold night and pouring with rain ,we checked out and not knowing the area we just sat in the car . He did mention another hotel In Yarmouth which we ended up at and I want to thank him for that as it was so much better then the Cliffs We got a full refund . Didn’t make up for the horrible experience."