Prawn On Puree
Cinnamon Spice

Cinnamon Spice

5 Oxford St, TF2 6AA, England, United Kingdom

Asian • Indian • Delivery Services


"After using cinnamon spice for many years, last nights service was appalling. 4 hour wait for a curry ordered at 6pm via their website paid for in advance. Many calls during the evening and reassurance given even at 7.30pm informed it was being cooked clearly incorrect misleading information. After an evening of multiple calls to the restaurant having the phone just ringing out, calls cancelled and text messages unanswered I did speak to the restaurant at 10pm they still were giving excuses the curry was being cooked totally unacceptable. A family evening spoilt without even the courtesy to call us and inform us of a 4 hour delay. I dread to think of people who ordered after 6pm when or if their food arrived or was it just ours that was forgotten. The restaurant should not accept orders they cannot deliver in a timely manner and if a delay is above the informed time of delivery the customer should be informed at least then giving us the option of sourcing the families evening meal elsewhere. We are still awaiting a refund which was not processed last night as promised, again very disappointing when the money is taken out if the bank immediately refunds should also be prompt. A family evening ruined by incompetent organisation of a takeaway service which surely was anticipated to be busy, even more disappointing as the food us usually very good but significantly let down by the operational management."

Mazza Indian Takeaway Crawley

Mazza Indian Takeaway Crawley

10 Brighton Road, Crawley, RH106AA, RH10 6AA, United Kingdom

Sushi • Seafood • Asiatic • Fast Food


"30th August made a order online. I had already paid. I wondered what was going on as i havent heard anything from this company, then finally get a message rejecting the order! I rang up asked for a refund and why my order was rejected, the person I spoke too was nice and to ring the 3rd party as they took the money. I then get a phone call back I will get refund by end of day. I recieved nothing, next day I phoned up he was nice again told me that he will get in touch as soon as he knows something and apologised, My partner went to the shop without knowing I had already called. This man showed a WhatsApp message that havent been seen by curry hunter which I throught is very unprofessional. I phoned up again on monday he said can I get back to you. Tuesday this time it was the brother of the other person. He was very rude he made me cry down the phone, told me that his brother told me partner that I will get a refund in 2weeks which was a lie, he was shouting at me wouldnt letting me get out what I had to say he. I then get a text message from the person I was talking to before saying it's not for them to give me the money that curry hunter needs to sort it out not them. I then had a phone call from the manager from curry hunter manager very nice and understand they told me how things are meant to work and how mazza has dealt with me and this situation is very wrong. He told me I will receive this refund tomorrow if not to call. I got nothing I wouldnt rate this company at all never had a problem until now will not be going back EVER!!"