"We used to be regular customers at this restaurant and would order from here weekly. However, over time, we noticed a decrease in the quality of the food and the deliveries were consistently late. There was never any apology for the delays, and when we inquired, we were rudely informed that they were too busy to hire more drivers. This resulted in longer wait times for customers. One time, we received an order that was so bad in taste and quality that we complained and were promised a free replacement. When we tried to place the next order, they initially refused to honor the agreement and attempted to charge us. Even after confirming that the next order should be free, they called back and asked for half payment. Another order arrived late with half of the meal missing. When we called to complain, the person on the phone was incredibly rude and unapologetic, stating that they were too busy. After demanding the rest of our meal, we were told it would take half an hour, but no delivery arrived. When we called back, we were informed that it would be another half hour. This level of service was completely unacceptable and consistently rude. The employee even went as far as saying that they didn't have a driver and didn't care if we never ordered from them again. We were shocked by his attitude. As a result, we have not ordered from this restaurant again, and we know others who have experienced similar issues. We highly recommend avoiding this establishment."
Regular
