"Enjoyed our food. Had to wait 45 minutes for our desert's which we felt was unacceptable as the restaurant wasn't overly busy when we booked!! Emily couldn't apologise enough for not getting our desserts to us. We were offered free coffee which we accepted by way of an apology, however, we couldn't drink it as it was too strong, despite us adding numerous amounts of sugar to try and sweeten the taste!! Carvery was of very high standard but could be better organised in where it's situated as whilst we were queueing members of staff were constantly using the side doors to obtain entrance to and from the bar and kitchen!! Serving spoons and/or tongs are definitely needed to plate up our vegetables, there wasn't much in the way if a selection of green vegetables. That certainly needs addressing. I also felt one reception staff very stressed on the day in question and not very sure what was going on with regards to Christmas and New Year event's. I know the Christmas Fayre was happening but I got the impression that she couldn't get away from me quick enough when I was enquiring the venue etc etc."
