Restaurants that offer Salad Bowl

Pizza Hut

➤ Chester Retail Park, Cheshire West and Chester, United Kingdom

Wine • Pizza • Pasta • Ice Cream

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"When you go to a place like Pizza Hut you don’t expect flashy food and wine service but a smile and some nice customer service that meant they cared a little bit would have sufficed. We went in there this evening and the place was...maybe half full. We ordered our food and ate our free salad and waited for our pizza. After minutes waiting, during which time tables next to us were served and fed, we had to prompt the waiter to chase our order. She came back and said the kitchen was busy but it would be just or minutes: they were served by another waitress minutes later with no apology for taking an hour. I won’t complain about the food because that was fine, but even when the waiter took out plates away there was no ‘how was your meal?’ And when we paid there was no ‘have a good evening or thanks for coming’. When I looked around I realised the whole place is run by young people who would appear to have had very little training in customer service. This isn’t acceptable and I won’t be going back there. The management should be ashamed for not training their staff better because it makes them all look bad and I’m sure they were only doing their best... their best just wasn’t good enough. Please train your staff to give customers a nice experience- a smile can go a long way."