Salt Pepper Squid
Been Restaurant

Been Restaurant

29 Chandos Street Leamington Spa, Warwickshire CV32 4RN, LEAMINGTON SPA, United Kingdom

Pizza • Cafés • European • Vegetarian


"I had eaten here a few times before and the food was good, however last time, I had to chase our orders and the manager came over and started shouting at me and insisted I told him whether he should sack his chef. Really unprofessional. However, last night, I thought we would go back. We arrived and were shown to a table. We ordered drinks and the same manager came over and said Im not sure when you will get your food! We asked what he meant. He said (in a very obnoxious and confrontational tone) We are very busy, what do you want me to do? Go and kick the chef? He started shouting and I simply asked if he could give me a rough idea of how long food would be. He got more angry and was shouting to the point where other diners were looking over. I tried to reason with him and said that we would wait but if he could ask the chef just to give us an idea, that would be great. His tone got even louder and he snatched our menus back from us. He said You better leave and then started on me, bringing up how I complained last time which was over 6 months ago. We were embarrased, astounded and felt so awkward. He ushered us out of the restaurant with everybody watching. We then went to Paprika Club and explained we were in a huge rush. Whilst I am a regular there, the restaurant was packed and they ensured we had a wonderful meal within 20 minutes. Been, you are an awful place and your manager is a joke. We will never return and I would urge others to steer WELL CLEAR!"

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry

Gourmet Food Parlour Santry Northwood AvenueCo. D09 P832, Dublin, United Kingdom

Beer • Wine • European • Brasseries


"Mixed experience. Had a booking, restaurant still on a Monday afternoon, took 5 minutes for someone to come to us at the desk, and when she did she barely said hello, just looked at us with a scowl. After that sat at table for 15 minutes waiting for someone to eat over. Eventually got order in, waitress didn't even ask if we wanted anything to drink. We were there 30 minutes before we actually got a drink. Not really acceptable in a quiet restaurant, that was closing in less than an hour closes early on a Monday. Food was good when it came, and different waitress by now, who was so much better. So a mixed bag. I know staff difficulties at present, but 10 minutes training in fundamentals would help. As would have someone in charge on the floor to ensure paying customers are being looked after. Poor management from what I saw. Pity, as some of the staff were great, others very poor. (Translated by Google) Mixed experience. He had a reservation, the restaurant was quiet Monday afternoon, it took 5 minutes for someone to come and see us at the counter and, when he did, he barely greeted us, he only looked at us with the frown. After that, I sat at the table for 15 minutes waiting for someone to come. I finally got the order, the waitress didn't even ask if we wanted something to drink. We were there 30 minutes before we had a drink. It is really not acceptable in a quiet restaurant, which closed in less than an hour; it closes early on Mondays. The food was good when it came, and now the waitress was different, which was much better. Then a mix of things. I know the difficulties of the staff at present, but a 10-minute basic training would help. Just like having someone in charge on the floor to ensure that the paying customers are treated. Bad management for what I saw. Too bad, since some staff members were great, others very poor."